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Posted: Wednesday, March 7, 2018 3:56 PM

Location: Binghamton, NY
Department: Service
Employment Type: Part-Time Non-Union
Work Hours: 1st Shift
Requisition Number: 18-0081

Milton CAT is seeking a Part-Time Service Clerk to work in Binghamton, NY location. Service Clerks are responsible for general clerical functions supporting the service team. Depending on the needs, Service Clerks may perform some or all of the functions listed below.

Essential Duties
• This position is a part-time position. Working hours are Monday – Friday from 9:00am - 2:30pm with a half hour lunch.
• Opens, tracks and input data into work orders.
• Receives customer calls and walk-in customers, obtaining all pertinent information to assist them.
• Interfaces with and assists other employees.
• Process customer service agreement invoices and SOS samples.
• Maintains all work order fields, including detailed maintenance of notes, parts labor, etc.
• Maintains records, logs and files.
• Documents approval/disapproval of repairs.
• Enters and maintains expenses into database system.
• Enters timecard data and submits weekly labor recap reports.
• Reviews work in progress reports.
• Post and create purchase orders; reconciles and pays bills.
• Communicates discrepancies or problems to management.
• Creates, checks and mails invoices.
• Creates and reviews reports.
• Performs various administrative tasks.
• Performs related duties as assigned.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

• High school diploma or (GED) equivalent.
• Must have mechanical/technical background with Caterpillar equipment or other heavy duty equipment.
• Proficient in the use of a computer and related software (Word, Excel, etc.).
• Strong written and verbal communication skills.
• Strong problem solving skills and be detailed oriented with a high level of accuracy.
• Basic math skills.
• Ability to perform duties with a sense of urgency, exceeding customer expectations.
• Ability to work with minimal supervision.
• Excellent organizational skills.
• Must be able to work in a dynamic, fast paced service environment.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

Apply Online –*6BFBCB1BC8C9AF02

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. Background checks, drug testing, and health assessments are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

• Location: Binghamton, Binghamton, NY

• Post ID: 36505352 binghamton is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018