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Posted: Friday, October 20, 2017 12:09 AM

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Computer Bench Tech & On-Site Technical Support Specialist Needed
Computer Emergency Room
Vestal, NY (13850)

Computer Emergency Room is expanding its work force and is looking to fill the following positions:

Computer Bench Technician:
Provides industry leading computer service to walk-in customers on software, hardware and printer related issues. Excellent customer service skills are a must.

Job Responsibilities
In-house computer/laptop hardware troubleshooting and repair.
In-house computer/laptop software troubleshooting and repair.
In-house printer troubleshooting and repair.
Requirements
Experience repairing desktop computers and laptops. Willing to train for the right canidate.
Software knowledge, particularly dealing with all MS Windows versions.
Computer hardware diagnostic abilities.
Must be neat, organized, energetic, and display an excellent company image.
Provide excellent customer service
Must have a valid NY State Drivers License and a car for transportation to and from work.
Hardware and software certifications are a plus.

On-Site Technical Support Specialist:
Provides technical support to business customers with computers, printers, software and network related issues and should have the following skills:

- LAN / WAN design and support
-Provide supports for Active Directory servers, Exchange, SQL
- Administer DNS and DHCP
- File, Print servers, Anti-virus, and backup server.
- Provide helpdesk support for workstations running Windows OS
- Manage VPN and firewall configurations
- Provide support for remote clients
- Wireless Technology
- Update server OS, workstation OS, anti-virus, MS Office, backup software

The qualified applicant must have excellent customer service skills and be highly presentable to onsite customers. The following certifications are a plus: Microsoft Certified Professional, Comptia A+ or equivalent, Cisco.

Above positions demand a professional attitude and high level of customer service skills. Submit resume to info@computeremergencyroom.com

• Location: Binghamton

• Post ID: 31087387 binghamton
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