search
Home > Binghamton jobs > Binghamton customer service

Posted: Thursday, October 26, 2017 11:35 AM

The Salvation Army is Hiring The Binghamton Corps is seeking a part:time Case Manager for the Pathway of Hope Program. This position will provide intensive case management services to families with children under the age of 18, who are living in generational and chronic poverty. The Salvation Army offers truely excellent benefits package to eligible employees, including:Generous time off every year that includes paid holidays, vacation and sick time, and personal days.Employer funded Pension Plan (company contributions begin after 1 year of employment)Sprint and Verizon Wireless DiscountsEligibility for multiple supplemental insurance programs, including short term disability, term life, and AFLACIdentify and interact with families and individuals to assess their requirements, find internal and external social services programs that would assist them, assess their most urgent needs, appraise the situation, and listen to the clientsA? concerns.Develop a detailed plan of action to address identified root causes and needs of eligible clients, set goals and outcomes for said clients, and find necessary resources to meet the goals.Establishing and strengthening solid community collaborations with outside agencies, and serving as a client advocate, enhancing a collaborative relationship to maximize the familyA?s ability to make informed decisions.Consult with other external agencies to provide support services and resources.Keep comprehensive records of clientsA? progress throughout the process, including every call, referral, and home visit to track a familyA?s put accurate and complete data for all contacts with clients into the social services database and required data tracking into Service Point database. Participate in required social service, counseling, and other appropriate TSA trainings.Stay in touch with clients to ensure the services were beneficial and that their needs are still met after pointing clients in the right direction for services.Maintain confidentiality, respect privacy, and preserve the clientsA? routine and independence as much as possible.Recognize spiritual needs of person, refer to the Corps officers (who are ordained ministers of the Salvation Army) for pastoral care as appropriateCoordinate/collaborate with general social services ministry of the Corps, to identify potential families that may be appropriate participants of the pathway of Hope program.Maintain inventory for feeding program and emergency food pantry services that may be needed by POH participants.Coordinate POH services with all seasonal social service programs (Christmas, Thanksgiving, Back to School, Summer Camp, etc.) as requested by Corps Officer and Divisional HeadquartersBachelors Degree in Human Services or related field required.Minimum of two years of experience in Social Services fieldKnowledge of community resources and counseling/social work practices with high risk populations.Experience working with persons in crisis.Good documentation skills.Excellent written and verbal communication skills, ability to establish rapport.Ability to motivate others towards achieving goals.Ability to work independently with strong sense of focus, task:oriented, non:judgmental, open personal qualities, clear sense of boundaries.A strong sense of and respect for confidentiality involving both clients and fellow employees.Ability to work in a variety of settings with culturally:diverse families and communities with the ability to be culturally sensitive and appropriate.Ability to speak English and Spanish preferred.Valid driverA?s license that meets the Salvation ArmyA?s insurance requirements.Access to own vehicle.

Source: https://www.tiptopjob.com/jobs/73821261_job.asp?source=backpage


• Location: Binghamton

• Post ID: 32535482 binghamton
binghamton.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017 backpage.com